Wiley 978-0-470-58466-8 Datasheet

PART IIntroduction  CHAPTER 1: What Is Enterprise Search?  CHAPTER 2: Developing a Strategy – The Business Plan of Search  CHAPTER 3: Overview of M

10 x CHAPTER 1 WHAT IS ENTERPRISE SEARCH?search will never be exactly the same. However, honestly evaluating your company’s use of search might he

The ROI of Search x 11searches that would run constantly against all inbound information and keep them up to date without pestering them.This is a ve

12 x CHAPTER 1 WHAT IS ENTERPRISE SEARCH?Predicting and accurately measuring how much money you’ll earn or save can be diffi cult. Some of the popu

The ROI of Search x 13 2. Financial benefi ts/ROI: These can be the result of the direct generation of additional revenue and cost savings, improvin

14 x CHAPTER 1 WHAT IS ENTERPRISE SEARCH?When justifying search projects, we encourage clients to think in terms of all three levels of benefi ts.

The Search Center of Excellence x 15At the same time, Internet retailers realized that, without really good search, customers would aban-don their s

16 x CHAPTER 1 WHAT IS ENTERPRISE SEARCH? ‰Maintaining corporate knowledge of existing systems and the content they serve ‰Serve as a sounding boa

The Search Center of Excellence x 17WHY NOT JUST BUY A GOOGLE APPLIANCE?Even if you’re not seriously considering a Google appliance, or believe you

18 x CHAPTER 1 WHAT IS ENTERPRISE SEARCH?Business ConsiderationsThere are differences in licensing between the Google Appliance and the FAST/Micro

The Search Center of Excellence x 19As with what we’ve said about the Google Appliance, this certainly isn’t about “good” or “bad” engines. These op

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20 x CHAPTER 1 WHAT IS ENTERPRISE SEARCH?stumbling block for some of the open source solutions. Getting data out of databases and other content re

The Search Center of Excellence x 21various parameters and try to quantify the improvement. Presenting “before and after” fi ve-digit deci-mal number

22 x CHAPTER 1 WHAT IS ENTERPRISE SEARCH?And as a quick review, generally a taxonomy attempts to organize data in a hierarchy. Yahoo! is probably

The Search Center of Excellence x 23In summary, if your source data is very structured, such as that from a database or XML feed, then you should co

24 x CHAPTER 1 WHAT IS ENTERPRISE SEARCH?If you run through the numbers, you can see this very clearly. If a large public website with 1 billion v

The Search Center of Excellence x 25of service goals can also get very expensive. Fortunately virtualization and cloud technologies may keep these c

26 x CHAPTER 1 WHAT IS ENTERPRISE SEARCH?Many of the other roles surrounding search can be performed as a part time activity by staff with other d

Summary x 27 ‰Generally, these lists don’t directly compare things like implementation time, pricing, or cus-tomer service metrics. These are usually

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1What Is Enterprise Search?WHAT’S IN THIS CHAPTER? ‰Defi ning Enterprise Search, and how it di ers from Internet search portals ‰Giving an overview of

4 x CHAPTER 1 WHAT IS ENTERPRISE SEARCH?But if you own it (or lease it), and it’s not working, you can change it. You can adjust it, tweak it, aud

How Enterprise Search Di ers from Web Search x 5responded to these differences with enhancements to their enterprise offerings. However, the under-l

6 x CHAPTER 1 WHAT IS ENTERPRISE SEARCH?Every Intranet Search Project Is UniqueAlthough some engines were not created for the Internet, they were

Enterprise Search Technology Overview x 7IndexingDetermine Document LanguageSeparate into Paragraphs, Sentences, and WordsCalculate Stemming, Thesaur

8 x CHAPTER 1 WHAT IS ENTERPRISE SEARCH?ScalabilityIn the early days of search software, if you needed to handle more data, you upgraded the machi

Categorizing Your Organization’s Use of Search — Examples x 9Microsoft is also positioning these products according to employee- versus customer-fac