Wiley 978-0-470-54699-4 Datasheet

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Chapter 1
A Day in Your Google Voice Life
In This Chapter
Discovering what Google Voice can do
Using Google Voice in the morning
Getting through the workday with Google Voice
Using Google Voice at home
Understanding the bottom line
G
oogle Voice is a marvelous mashup — all the power and control we
associate with computers at their best, combined with the warmth,
spontaneity, and flexibility of talking to other people. Although you need to
spend some time figuring out how to get the most out of Google Voice, the
service can ultimately simplify your life.
Google Voice is not only powerful and capable in its own right, but it works
alongside other Google services. You can get a lot out of it for personal use,
and take it even further in a business context.
Google Voice is not to be confused with Google’s Voice Search, which allows
you to search the Internet by speaking words out loud; nor with Google Talk,
a service for using a computer directly for text messaging and computer-to-
computer voice conversations. Both of these are valuable services, but they
don’t overlap with Google Voice, which allows you to fuse all your telephone
lines into one central, Web-accessible hub.
Google Voice helps you manage real live phones, with all the voice quality
and convenience that only a telephone has, along with voicemail for all of
them. Unlike Voice over Internet Protocol (VOIP) services, Google Voice lets
you add the convenience of the Web while preserving the voice quality and
convenience that only a telephone can offer.
And Google Voice saves you time, money, and hassle. Anyone can improve
their life with Google Voice — while businesses can do even more, by cutting
costs and adding services in a way that can not only reduce expenses, but
really move the needle on what a business can offer customers.
COPYRIGHTED MATERIAL
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Summary of Contents

Page 1 - COPYRIGHTED MATERIAL

Chapter 1A Day in Your Google Voice LifeIn This Chapter▶ Discovering what Google Voice can do▶ Using Google Voice in the morning▶ Getting through the

Page 2 - Discovering Google Voice

18Part I: Setting Up Google Voice It may take years for the practice of phone management through Google Voice to catch up with so much that’s new — th

Page 3 - Waking Up with Google Voice

10Part I: Setting Up Google Voice Discovering Google VoiceGoogle Voice reduces the cost of calls, making national calls free and interna-tional ones m

Page 4 - What were they thinking?

11 Chapter 1: A Day in Your Google Voice Lifehappen when we badly needed one. Google Voice also lets you switch an incoming call from one phone to ano

Page 5 - At Work with Google Voice

12Part I: Setting Up Google Voice But with Google Voice in place, you know that the person must be important if the phone is even ringing, because you

Page 6

13 Chapter 1: A Day in Your Google Voice Life Figure 1-2: Google Voice takes a message for you. You call into Google Voice from your home phone instea

Page 7

14Part I: Setting Up Google Voice notifies the other party with a verbal message. You’re able to concentrate fully on the call, with no need to take n

Page 8 - Grasping the Bottom Line

15 Chapter 1: A Day in Your Google Voice Lifeminute. And you pay the same rates on your cell phone — which is more con-venient, but uses minutes from

Page 9 - Gaining control

16Part I: Setting Up Google Voice And you don’t get any sales calls, ever, because numbers from unknown callers don’t ring your home phone anymore. Th

Page 10

17 Chapter 1: A Day in Your Google Voice Lifefrom the phone; it’s easier for our brains to filter by reading than by listening. Google Voice allows th

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