1IntroductionThis book offers a practical guide to you if you want to improve thereturn your organisation gets from its IT investments andultimately i
applied in the real world. The book does not shy away from investigating the tensionsbetween the business and the IT department, as this understanding
some terminology may be unfamiliar, it is clearly defined and explained. As such, the bookprovides a common vocabulary for both sides, to break through
What on earth has IT got to do with gardening?If everything in IT was working even mostly as it should be, this book would not benecessary.As things s
operate in the same way as commercial businesses: indeed, there are a number of examplesin this book of how it is in their best interests to look for
IT investments and their business environments are highly dysfunctional. Often, this is asmuch a result of business organisation dysfunction as IT dys
other’s capabilities. And, like plants, services have a lifecycle. They are created, developed,maintained, and ultimately, they die, but the garden as
It’sdifficult to define an idea as broad as IT–business alignment succinctly, but a workingdefinition should go something like this:IT-business alignment
Second is the delivery aspect. This is a direct consequence of the first aspect. It highlightsthat the way in which the IT delivery organisation provid
capabilities. A common language is essential for the establishment and maintenance ofthat shared understanding. Establish a peer relationship between
goals and objectives. We’ll be discussing different perspectives on EA in context as weexplore the various aspects of alignment activity, and particul
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